How To Develop ERP Apps Like IKEA?
About The ERP solutions built for the IKEA stores help all the walk-in go customers though the product’s catalogs right from the store-erected tablet panel. IKEA has used the two-fold solutions on one hand and on the other hand, using their personal information as a promotion asset. Easing in-store Onboarding of World’s Largest Furnishing Chain For a brand as massive as IKEA, customer onboarding is always a challenge. Therefore, the IKEA ERP app development was important. There was a need for an ERP solution that would do both — give users the real-time status of products’ availability and collect their information to then use as marketing assets. Project Goals 1. Conceptualization of the project To start with, customer journey mapping process took place so as to ensure that we have a proper understanding of the roadblocks IKEA offline customers are facing while doing in-store shopping. This understand then laid the basis for the ERP solution’s feature-sett and the in...